Frequently Asked Questions
Everything you need to know about your Terry performance gear, shipping, and returns.
How do I determine the right size for my athletic apparel?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and hips and comparing them to our chart, as our performance fit is designed to be aerodynamic and may feel tighter than casual wear.
What is Terry's return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. For hygiene reasons, base layers and swimwear must have all protective liners intact to be eligible for a refund.
Does Terry ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping times vary by location, typically ranging from 7 to 14 business days. Please note that customs duties may apply depending on your local regulations.
How should I wash my high-performance fabrics?
To maintain the moisture-wicking properties and elasticity of your gear, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid fabric softeners and bleach, as these can break down technical fibers.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched from our warehouse, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
Are your products covered by a warranty?
We stand by the quality of our gear. All Terry products come with a 1-year limited warranty against manufacturing defects. If your product fails due to a production error, we will repair or replace it free of charge.