Returns & Exchanges
At Terry, we are committed to your performance and satisfaction; if your gear doesn't meet your expectations, you can return it within 30 days of purchase. Items must be in original condition with tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your sports gear in its original packaging and include the packing slip provided in your confirmation email.
- 3.Label and Ship
Print the prepaid shipping label from our portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.